Diversity in Tech – From the Why To the How | Gillian Tans (former CEO of Booking.com) | Slush 2023

Join Gillian Tans, former CEO of Booking.com, as she shares practical strategies for driving diversity and inclusion in tech, from scaling initiatives globally to fostering a culture of open communication and employee empowerment.

Key takeaways
  • Start by scaling everything you do globally and involve multiple initiatives.
  • Use data to support your decisions and track progress.
  • Ensure there are no biases in the hiring process and that role models are present.
  • Focus on developing others and creating a culture where people from diverse backgrounds feel included.
  • Implement practical steps such as regular check-ins, mentorship, and diversity training.
  • Encourage leaders to be open-minded and to take ownership of DEI efforts.
  • Focus on building a diverse talent pipeline and sourcing candidates from underrepresented groups.
  • Use data to measure progress and identify areas for improvement.
  • Recognize that DEI is a journey and that it may take time to see results.
  • Create an inclusive culture by listening to employees and fostering open communication.
  • Develop a strategy for scaling DEI efforts globally and consider partnering with organizations that can provide support.
  • Ensure that leaders are held accountable for DEI efforts and that there is a clear plan for improvement.
  • Celebrate successes and learn from failures along the way.
  • Consider implementing initiatives such as employee resource groups, mentorship programs, and diversity training to support DEI efforts.
  • Encourage leaders to step out of their comfort zone and take ownership of DEI efforts.
  • Recognize that DEI is not just an HR responsibility, but a business imperative that requires the involvement of all leaders and employees.