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Engineering With Empathy (DeveloperWeek Global 2020)
Learn how engineering with empathy can create more collaborative and inclusive cultures, improve communication, and foster diverse teams that produce better products.
- Empathy is a skill that can be learned and applied to engineering practices to create more collaborative and inclusive cultures.
- Engineering with empathy involves understanding the perspective of others, being non-judgmental, and being able to communicate effectively.
- Empathy is not just about being a good person, it’s about building better products and creating space for diverse teams to thrive.
- Code reviews are a prime opportunity to practice empathy in engineering, and being able to argue constructively is key.
- Diverse teams are more productive and produce better products, and empathy is essential for building those teams.
- Empathy involves not just hearing the words, but also the emotions and feelings behind them.
- Leaders need to prioritize empathy and take concrete steps to create cultures of belonging.
- Feedback and criticism need to be delivered in a way that is not only constructive, but also respectful and empathetic.
- Technical communication needs to be clear and concise, and empathy can help engineers communicate technical concepts to non-technical people.
- Engineering with empathy involves recognizing and addressing unconscious bias and systemic inequalities.
- Empathy is not a one-time event, it’s a continuous process that requires daily practice and reflection.
- The future of the remote workforce will require more empathy and active listening.
- Feedback is crucial in engineering, and empathy is essential for delivering feedback that is both constructive and respectful.
- Embracing empathy is not just a moral imperative, it’s a business imperative for creating successful products and teams.