From self-taught developer to engineering manager with Incident's Alicia Collymore

People: * Alicia Collymore Organizations: * Incident * WordPress * PHP * Angular * MS Teams

Key takeaways
  • Started as a self-taught web developer building WordPress sites, progressed through PHP and Angular before moving into engineering management

  • Found success in startup environments where there was direct access to decision-making and close collaboration with leadership

  • Key traits for engineering managers include having both technical depth and product mindset, while being able to remove barriers for team members

  • Emphasizes keeping projects small and manageable by breaking them into week-long chunks to maintain momentum and clarity

  • Values organic goal-setting as a collaboration between manager and report, ensuring goals align with both individual growth and business needs

  • Prioritizes building tight-knit engineering teams where members support each other both professionally and personally

  • Approaches new technical challenges (like MS Teams integration) by deeply understanding user needs rather than just porting existing solutions

  • Focuses on making incident management as painless as possible through automation and clear processes

  • Believes in providing opportunities for engineers to grow through carefully selected projects and responsibilities

  • Manages priorities through a combination of business needs, team capabilities, and time pressure while maintaining flexibility in approach

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