How Flow Works & Other Curiosities • James Lewis • YOW! 2023

Explore flow and throughput, optimizing workflow and leveraging infrastructure as a service while overcoming roadblocks and navigating scarce resources and legacy systems.

Key takeaways
  • 10-20X increase in throughput by reducing batch size
  • Flow of work is limited by the number of people in your ops team
  • Infrastructure as a service platforms (AWS) are MMC queues where C tends to infinity
  • Agent-based models can help optimize for flow
  • Value stream maps are pretty easy to read
  • Queues are everywhere in organizations (wait times, concurrency, etc.)
  • People are expensive and scarce resources
  • Infrastructure controls for Western democracies (Gini coefficients)
  • The 40 limit for writing code and review processes
  • Speed limit for the highway dynamically adjusts based on the number of cars on the road
  • Artificial intelligence is already here (companies names)
  • Team Topologies and legacy displacement
  • Patterns of legacy displacement and the importance of visualizing systems of work
  • Why traveling slower often makes you go faster