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Paco Orozco – Spartans don’t like "bad" data
Discover how Paco Orozco used data-driven insights to transform service delivery at his organization, improving latency, trust, and user experience through a custom script, Sumo Logic, and innovative tools like Raspberry Pi and Balena.io.
- POC started to measure latency across Europe, using a custom script and Sumo Logic
- Found that the best region for services was Frankfurt, due to lower latency
- Previously, discussions were unsatisfying and ineffective, with no clear results
- Through the proof of concept, discovered a maturity framework for services, which was not being used
- Built trust among teams by providing accurate data and transparency
- Used a Raspberry Pi to measure latency and gathered insights on how to improve services
- Deployed services in Google Cloud, AWS, and an internal Kubernetes cluster
- Iterated on development, focusing on simplifying and improving services
- Found that some services were not aligned with company goals, and were too complex
- Utilized Balena.io to improve service deployment and management
- Improved trust among teams and stakeholders by providing accurate data and transparency
- Aimed to reduce latency and improve user experience
- Used metrics and reports to track progress and make decisions