Self-Awareness for Managers: Avoiding the antipatterns that block your team

Learn how unconscious management behaviors can stifle team feedback and innovation, and discover practical techniques to build psychological safety and trust.

Key takeaways
  • Make it safe for team members to disagree with you by actively thanking people who bring up concerns or counterpoints

  • Ask for feedback in neutral ways that don’t put pressure on people to agree, like “what challenges are you seeing?” rather than “do you disagree?”

  • Talk to people at different career levels and parts of the organization to get diverse perspectives on how decisions impact different groups

  • Remember that people have built-in incentives to agree with managers (performance reviews, career growth) which can obscure real feedback

  • Be explicit about priorities and make it clear when things can wait or be deprioritized to avoid creating “iceberg requests” that seem small but have hidden costs

  • Follow through when people give feedback - demonstrate that input leads to actual changes

  • Reframe disagreement as helping rather than confrontation - suggestions and concerns are valuable data points

  • Don’t assume you know the full impact of decisions - actively seek out perspectives from those directly affected

  • Create regular opportunities for unfiltered feedback through casual conversations and by building trust over time

  • Guard against the “palace of theory” where decisions sound good in isolation but create problems in practice for teams