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Self-Awareness for Managers: Avoiding the antipatterns that block your team
Learn how unconscious management behaviors can stifle team feedback and innovation, and discover practical techniques to build psychological safety and trust.
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Make it safe for team members to disagree with you by actively thanking people who bring up concerns or counterpoints
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Ask for feedback in neutral ways that don’t put pressure on people to agree, like “what challenges are you seeing?” rather than “do you disagree?”
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Talk to people at different career levels and parts of the organization to get diverse perspectives on how decisions impact different groups
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Remember that people have built-in incentives to agree with managers (performance reviews, career growth) which can obscure real feedback
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Be explicit about priorities and make it clear when things can wait or be deprioritized to avoid creating “iceberg requests” that seem small but have hidden costs
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Follow through when people give feedback - demonstrate that input leads to actual changes
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Reframe disagreement as helping rather than confrontation - suggestions and concerns are valuable data points
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Don’t assume you know the full impact of decisions - actively seek out perspectives from those directly affected
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Create regular opportunities for unfiltered feedback through casual conversations and by building trust over time
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Guard against the “palace of theory” where decisions sound good in isolation but create problems in practice for teams