A Shared Vision with Global Ambition | Peyush Bansal (Lenskart) & Sumer Juneja (SoftBank)

Ai

Join Peyush Bansal and Sumer Juneja from Lenskart and SoftBank as they share their vision for global ambition, customer obsession, and innovation, citing their company's profitable scale and commitment to AI, machine learning, and diversity.

Key takeaways
  • Perseverance is key, even when faced with challenges.
  • Lenskart has a strong culture of customer obsession, frugality, agility, and collaboration.
  • The company has been profitable and has a strong balance sheet.
  • Lenskart has achieved a significant scale, with 2,000+ retail stores and 25 million pairs of glasses shipped annually.
  • The company has been able to maintain profitability while investing in technology and AI.
  • Lenskart has a strong focus on customer experience and has developed a unique business model that combines online and offline channels.
  • The company has a global presence, with operations in India, Southeast Asia, Japan, and the Middle East.
  • Lenskart has been able to deliver next-day delivery of prescription glasses, which is a unique value proposition in the market.
  • The company has a strong commitment to innovation and has invested in AI and machine learning to improve its operations.
  • Lenskart has a strong culture of learning and has adopted best practices from other companies, such as Google and Amazon.
  • The company has a strong focus on talent and has developed a culture of obsession with customer experience.
  • Lenskart has a strong vision for the future, with a goal of serving a billion people.
  • The company has a strong partnership with SoftBank and has received significant investment from the company.
  • Lenskart has a strong focus on execution and has developed a culture of discipline and rigor.
  • The company has a strong commitment to diversity and inclusion and has developed a culture of collaboration and teamwork.
  • Lenskart has a strong focus on AI and machine learning and has developed a unique approach to using these technologies to improve its operations.