Developing a Culture of Reliability and Resilience through Chaos | Malin Litwinski

Developing a culture of reliability and resilience through controlled distractions and surprises, emphasizing empathy, speed, reliability, diversity, and fun games to test and improve systems.

Key takeaways
  • Chaos engineering is a way to develop a culture of reliability and resilience by introducing controlled distractions and surprises in the work context.
  • Empathy is key to this culture, as it helps to appreciate and appreciate differences, and to foster a blame-free environment.
  • Speed and reliability are important, as they go hand in hand and can be improved through chaos engineering and quick incident analysis.
  • Diversity is also important, as it helps to create a team that can cope with any problem that arises.
  • Culture should be developed to include learning from incidents and to prioritize empathy and diversity.
  • Chaos engineering can be done in a fun way by introducing games and escape rooms, and by making sure that everyone is treated equally.
  • Resilience requires learning, and culture should be set up to practice empathy and diversity to allow for this learning.
  • Too much empathy is not a problem, as it can help to foster a sense of closeness and understanding between people.
  • Chaos engineering can be used to test systems and improve them, and to create a culture of reliability and resilience.