Dynamic Teams: Reteaming Patterns & Practices • Heidi Helfand & Charles Humble • GOTO 2024

Explore proven patterns for evolving team structures, fostering belonging during onboarding, and managing reorganizations effectively with Heidi Helfand and Charles Humble.

Key takeaways
  • Teams naturally change and evolve over time - attempting to keep them completely stable is impractical and can be counterproductive

  • Five key patterns for reteaming:

    • One-by-one: Individual joining/leaving
    • Grow and split: Teams getting too large and dividing
    • Merging: Combining teams
    • Isolation: Dedicated teams for specific initiatives
    • Switching: Moving between teams for learning/resilience
  • Successful onboarding requires focusing on belonging and connection - both for new hires and existing team members

  • Isolated teams can be highly effective when given process freedom and autonomy while maintaining appropriate communication channels with the broader organization

  • Values and culture need to be authentic and demonstrably useful - they should actively guide decision making rather than being mere slogans

  • Transparency and inclusion are critical during reorganizations - involving people in designing future team structures leads to better outcomes

  • Team size impacts communication and decision-making effectiveness - signs like longer standups and diverging work indicate potential need to split

  • Physical location changes (even within same building) can help teams establish new patterns and ways of working

  • Having local team coaches (separate from managers) can help facilitate team development and conflict resolution

  • Timeline visualization exercises help teams build shared understanding of their history and evolution

  • Regular reflection and adjustment of team structures should be viewed as normal rather than disruptive

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