LeadDev Berlin 2022 James Samuel

"Discover practical strategies for effective team leadership, from metrics and data to communication and motivation, at LeadDev Berlin 2022 with James Samuel."

Key takeaways
  • Every day, consider whether your team members are happy with their work and are getting value from it.
  • Instead of relying solely on metrics, use both quantitative and qualitative data to understand your team’s performance.
  • As a manager, it’s crucial to get reliability metrics from your system and define what will happen when things go wrong.
  • You need to get data from key metrics, such as engagement, retention, and productivity, to understand your team’s behavior.
  • It’s essential to balance investing in reliability with new features development to ensure your system remains scalable.
  • Communication will break down without getting the right people together to work on the problem.
  • When defining SLOs, consider what will happen if they are not met, and prioritize the most critical features.
  • To lead with feasibility, start, tune, and refine.
  • Understand your team’s motivation, engagement, and satisfaction to improve retention and productivity.
  • Use frameworks like DORA to measure engineers’ productivity and overall team performance.
  • To lead with context, consider the following pillars: people, product, and operations.
  • Look at metrics like deployment frequency, lead time for changes, and system uptime to understand your team’s performance.
  • Focus on building a framework to understand your team’s process and identify areas for improvement.