Marisa Martín Serrano - Platform teams: Applying Lean practices to reduce their Operational workload

Automation

Learn how to apply Lean principles to reduce operational workload in platform teams, identifying value streams, eliminating waste, and measuring progress to deliver value to users.

Key takeaways

Lean principles can be applied to platform teams to reduce operational workload.
Identify value stream map to visualize key processes and areas for improvement.
Focus on eliminating waste, especially in operational tasks that do not deliver value to users.
Implement continuous improvement cycle: define, measure, analyze, improve, and control.
Measure and track key performance indicators (KPIs) to identify areas of improvement.
Use the 80/20 rule to focus on the 20% of tasks that cause 80% of the effects.
Consider the root cause of issues and address the underlying problems rather than just treating symptoms.
Implement metrics and dashboards to track progress and identify areas of improvement.
Automate repetitive tasks and streamline processes to reduce manual work.
Focus on delivering value to users and prioritize tasks accordingly.
Use tools and technology to improve processes and reduce manual work.
Consider the value stream map and identify areas where waste can be eliminated.
Focus on process improvement, defining target, measuring against target, identifying root causes, suggesting actions, and controlling the process.
Apply lean principles consistently to achieve continuous improvement.
Focus on the most important tasks and eliminate distractions.
Use the 5 Whys technique to identify the root cause of issues.
Use metrics and analytics to measure progress and identify areas of improvement.
Focus on the users and prioritize tasks accordingly.
Use the concept of inventory to identify and eliminate waste.
Use the concept of flow to identify and eliminate waste.
Focus on the root cause of issues and address the underlying problems rather than just treating symptoms.
Use the concept of benchmarking to identify best practices and areas for improvement.
Focus on process improvement, defining target, measuring against target, identifying root causes, suggesting actions, and controlling the process.

Marisa Martín Serrano - Platform teams: Applying Lean practices to reduce their Operational workload

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