Platform Strategy • Gregor Hohpe & James Lewis

Platform experts Hohpe & Lewis share key insights on building successful platforms: focus on real problems, enable new capabilities, balance standardization & innovation, and drive business value.

Key takeaways
  • Platforms should focus on solving real business problems rather than attempting to anticipate all possible use cases or needs

  • Effective platforms remove constraints and enable new capabilities while making complex things simpler - they don’t just shift complexity around

  • The economics of platforms are critical - internal platform economics typically can’t match cloud provider economics, so focus on differentiated value

  • Platform success requires balancing standardization with innovation - too much standardization stifles innovation while too little creates chaos

  • Use clear metaphors and analogies (like automotive platforms) to help explain complex platform concepts and make them more accessible

  • Don’t try to hide all complexity - expose what users need to understand while abstracting undifferentiated complexity

  • Platform strategy should focus on enabling developer productivity and business value rather than perfect technical solutions

  • Consider what new constraints and complexities may emerge when removing existing constraints through platforming

  • Start with understanding your domain and business needs rather than jumping straight to technical platform implementation

  • Successful platforms make other people/teams smarter and more capable rather than just doing things for them