Team Velocity: Productive Teams at Scale • Ben Mackie • YOW! 2018

Learn how to scale team productivity through effective leadership, quality metrics, and cultural transformation in this talk by Ben Mackie from YOW! 2018.

Key takeaways
  • Velocity measures output, while productivity focuses on delivering value efficiently with minimal waste and friction

  • Key elements for productive teams at scale:

    • Create awareness through goals and metrics
    • Build accountability through team commitments rather than deadlines
    • Enable autonomy while maintaining alignment with business objectives
    • Focus on flow and reducing waste in processes
  • Effective tactics for improving team productivity:

    • Use guardrails and “trip wires” instead of strict rules
    • Enable experimentation within constraints
    • Map end-to-end value streams to identify bottlenecks
    • Implement “no meeting” days to improve focus time
    • Create opportunities for cross-team learning and sharing
  • Leadership approaches that support productivity:

    • Move from heroics to sustainable team performance
    • Balance standardization with team autonomy
    • Connect team activities to business goals
    • Create psychological safety for improvement initiatives
    • Step back but stay connected through metrics and check-ins
  • Quality and measurement considerations:

    • Focus on defect prevention over defect counting
    • Test automation and coverage should align with business value
    • Use metrics to identify patterns and improvements
    • Consider both team health and technical metrics
    • Measure progress toward goals rather than just activity
  • Cultural elements that enable productivity:

    • Celebrate learning and improvement
    • Own commitments as a team
    • Build accountability through transparency
    • Encourage experimentation within guardrails
    • Balance individual and team productivity needs