The Feedback Culture in a company: our "Coin" for Recognition by Alessandro Violini

Learn how Clara Coin's innovative recognition system boosts employee motivation, self-organization, and transparency, fostering a culture where people feel valued and proud to work.

Key takeaways
  • The Clara coin is a virtual coin used to recognize and reward employees for their feedback and contributions.
  • The goal is to create a company culture where people are proud to work and feel valued.
  • The motivation has two types: intrinsic (personal satisfaction and enjoyment) and extrinsic (rewards and recognition).
  • The self-determination theory states that people have three basic psychological needs: autonomy, relatedness, and competence.
  • The Clara coin is used to fulfill these needs and increase motivation.
  • The coin can be sent privately or publicly, and people can choose to use it to recognize and reward others.
  • The company has a public playbook and 18% of its knowledge base is public.
  • The company uses a Slack command to manage the Clara coin and has a dedicated channel for feedback.
  • The company’s goal is to build a company where people are proud to work, and the Clara coin is a tool to achieve this goal.
  • The company has a flat hierarchy and encourages self-organization.
  • The Clara coin is not a ranking tool and does not measure performance.
  • The company’s culture is based on transparency, trust, and inclusivity.
  • The company has an open governance model and encourages participation and feedback.
  • The Clara coin is a way to create a synergy between company and country.
  • The company has a strong focus on recognition and rewards.
  • The company uses a feedback culture to drive its decision-making processes.
  • The company has a strong focus on autonomy, relatedness, and competence.
  • The company’s culture is based on the self-determination theory.
  • The Clara coin is a playful implementation of feedback and recognition.
  • The company has a dedicated channel for feedback and recognition.
  • The company’s goal is to create a company culture where people are proud to work and feel valued.
  • The Clara coin is a tool to achieve this goal.
  • The company has a strong focus on recognition and rewards.
  • The company uses a feedback culture to drive its decision-making processes.
  • The company has a strong focus on autonomy, relatedness, and competence.
  • The company’s culture is based on the self-determination theory.