Amazon.com President and CEO Andy Jassy | Full Interview | Code 2022

Amazon President and CEO Andy Jassy discusses the company's diverse healthcare offerings, innovative approach to data stewardship, and expansion into autonomous delivery, satellite internet, and more.

Key takeaways
  • Amazon’s healthcare business is diverse, with various offerings like Amazon Care, which is currently focused on fulfilling medical prescriptions.
  • With Amazon Care, patients can schedule video consultations with healthcare providers and receive prescriptions delivered to their doorstep.
  • The company is exploring other healthcare offerings, but it’s a competitive space with many established players.
  • Amazon believes in being a responsible steward of customer data and has mechanisms in place to allow employees to provide feedback and improve the customer experience.
  • The company’s focus on customer obsession, innovation, and operational efficiency has led to its success in various industries, including retail, cloud computing, and advertising.
  • Amazon is currently working on expanding its autonomous delivery capabilities, which could potentially disrupt the logistics industry.
  • The company is also exploring opportunities in areas like satellite internet, in-home care, and healthcare infrastructure.
  • Jeff Bezos’ ability to think long-term and make bold bets has been a key factor in Amazon’s success.
  • Amazon is willing to invest in areas that may take time to generate significant returns, such as its commitment to regenerative packaging initiatives.
  • The company is also focused on sustainability, with initiatives like 100% renewable energy and zero waste to landfill in its operations.
  • Amazon is committed to providing competitive benefits and compensation to its employees, with a focus on creating a great place to work.
  • The company is open to exploring opportunities with third-party logistics providers to power its delivery capabilities.
  • Amazon’s focus on customer obsession and its ability to innovate have allowed it to stay competitive in the face of increased competition.