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DeveloperWeek 2020 – PRO Session: One Team, One Dream? Gaining Cross-Functional Buy-in
Learn how to build a high-performing cross-functional team by establishing trust, encouraging open communication, and fostering collaboration, with expert tips and real-world examples from DeveloperWeek 2020.
- Start with collaboration and building relationships with team members. Schedule one-on-one meetings and create a working agreement to establish a rapport.
- Encourage open communication and use anonymous feedback to address issues.
- Avoid siloed decision-making and involve all functional teams in the development process.
- Focus on understanding user needs and business objectives to align all teams.
- Establish a regular group feedback process, such as retros, to improve communication and collaboration.
- Recognize that not everyone wants to own a specific role or responsibility and be willing to adjust expectations.
- Prioritize building trust and curiosity within the team.
- Use happiness metrics to measure team satisfaction and identify areas for improvement.
- Make sure each team member understands their role and responsibilities in the project.
- Create a single, holistic metric to measure success across teams.
- Encourage active listening and asking questions to understand team members’ challenges and concerns.
- Recognize the importance of building trust and empathy within teams.
- Use a radical candor approach to provide constructive feedback.
- Establish open communication channels and encourage team members to express their opinions and concerns.
- Prioritize collaboration and mutual understanding over competition and individual goals.
- Use analogies, such as the plover bird and crocodile, to illustrate the importance of collaboration and mutualism.