Devoxx Greece 2024 - Knowledge Management for the Technically Inclined by Jacqui Read

Automation

Discover art of knowledge management for technically inclined, capturing, distribution, utilization, and promoting a hive mind.

Key takeaways

Knowledge management is not just documentation, but a process of capturing, distributing, and effectively using knowledge.
It’s essential to define the scope and context of knowledge management, as well as to establish a structure to avoid silos.
Federate knowledge management to improve scalability and maintainability.
Use a centralized glossary to define terms and eliminate ambiguities.
Documenting knowledge helps people understand and articulate complex concepts.
Automated documentation and publishing improve the dissemination of knowledge.
Collaborative knowledge management promotes a hive mind, where collective knowledge is shared and reused.
Asynchronous communication is essential for remote work and encourages decentralization and autonomy.
Tacit knowledge, which is difficult to articulate, should be explicitly documented.
Knowing who has what knowledge, and where it is stored, is crucial for effective knowledge management.
Distributed knowledge management across teams and departments is vital for organizational success.
Automating knowledge management through data engineering and AI can simplify the process and improve efficiency.
Reducing cognitive load by providing easy access to context and explicit knowledge can improve productivity and decision-making.
Effective communication and collaboration are essential for successful knowledge management.
The concept of a hive mind, where collective knowledge is shared and reused, is at the heart of successful knowledge management.

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