DevX Days | Joel Tosi | Learning in the Flow of Work - Your Dojo

Discover how to build effective learning environments where teams gain knowledge naturally through practice, shared experiences, and psychological safety in the flow of work.

Key takeaways
  • Learning must happen in the flow of work and within the context of real problems - isolated training without immediate application leads to knowledge loss

  • Psychological safety is fundamental for learning - teams need environments where it’s safe to experiment, make mistakes, and learn together

  • Complex domains require tacit knowledge that can’t just be documented or transferred - teams need to learn through practice, repetition and direct experience

  • Cross-disciplinary learning is essential - skills and roles are interdependent, so teams should learn together across functions rather than in isolation

  • Focus on coaching for development rather than just performance - help teams understand how to improve versus just hitting metrics

  • Monitor variability and manage flow of work rather than just pushing for more output - too much concurrent work reduces stability and quality

  • Context matters - can’t simply copy/paste practices from other organizations, need to adapt learning approaches to your specific environment

  • Make learning continuous and intentional rather than scheduled events - create environments where knowledge creation happens naturally

  • Build empathy across roles through shared learning experiences - helps teams understand each other’s challenges and perspectives

  • Measure effectiveness and impact rather than just learning events - ensure learning makes a real difference in team capabilities and outcomes