Marc Cluet – Managing DevOps Teams, staying alive

Learn how to manage DevOps teams effectively and keep them thriving. Discover strategies for fostering collaboration, creating a culture of blamelessness, and leveraging automation and tooling.

Key takeaways
  1. Increased communication: DevOps is about breaking down silos and fostering collaboration between developers, operations, and other teams. This can be achieved through regular meetings, chat-ops, and other communication channels.
  2. Culture of blamelessness: DevOps promotes a culture where failure is seen as an opportunity to learn and improve, rather than a reason to blame individuals. This encourages teams to take risks and experiment without fear of reprisal.
  3. Automation and tooling: DevOps emphasizes the use of automation and tooling to streamline and improve the software development and delivery process. This can include tools for continuous integration, continuous delivery, and infrastructure as code.
  4. Continuous feedback and learning: DevOps teams continuously gather feedback from users and stakeholders to identify areas for improvement. This feedback is used to make iterative changes to the software and delivery process, resulting in a more efficient and effective system.
  5. Empowerment and ownership: DevOps teams are empowered to make decisions and take ownership of their work. This fosters a sense of responsibility and accountability, leading to higher-quality outcomes.
  6. Risk control and governance: While DevOps encourages experimentation and risk-taking, it also recognizes the importance of risk control and governance. This involves establishing clear policies and procedures to ensure that changes are made in a controlled and responsible manner.
  7. Measurement and metrics: DevOps teams use metrics to measure the performance and effectiveness of their processes and tools. This data is used to identify areas for improvement and make data-driven decisions.
  8. Collaboration and teamwork: DevOps is a team sport, and it requires close collaboration between developers, operations, and other teams. This collaboration is essential for breaking down silos and creating a more efficient and effective software delivery process.
  9. Continuous improvement: DevOps is a continuous improvement process. Teams are constantly looking for ways to improve their processes, tools, and culture. This leads to a virtuous cycle of learning, improvement, and innovation.
  10. Customer-centricity: DevOps teams are focused on delivering value to customers. This means understanding customer needs, gathering feedback, and iterating on the software and delivery process to meet those needs.