Overcoming Bias: For Better Team Performance • Beth Incognito • YOW! 2018

Overcome obstacles and achieve better team performance by understanding and managing unconscious biases in yourself and your team, leading to more inclusive and successful workplaces.

Key takeaways
  • Unconscious biases are a natural part of human behavior and can drive unfair treatment and discrimination.
  • Using the “elephant” and “rider” analogy, our unconscious biases can be thought of as the “elephant” controlling our behavior, while our conscious thoughts and intentions are the “rider” trying to steer the elephant in a different direction.
  • The limbic system is a part of our brain that processes emotions and automatic behaviors, and can be influenced by our unconscious biases.
  • Being aware of our unconscious biases is the first step in managing them, and we can use strategies such as thinking slowly, considering alternative options, and seeking feedback to overcome them.
  • Inclusive workplaces are ones where everyone is valued and respected, and where diverse perspectives are encouraged and supported.
  • Strategies for creating more inclusive workplaces include blind recruitment, diverse selection panels, and considering alternative perspectives.
  • Unconscious bias can also affect how we make decisions, and we can use strategies such as negotiating and seeking feedback to overcome these biases.
  • Everyone can contribute to creating a more inclusive workplace by being aware of their own biases and making an effort to actively consider alternative perspectives.
  • Inclusive workplaces not only benefit employees but also lead to better business outcomes, such as higher profits and better problem-solving.
  • Managing unconscious bias is an ongoing process that requires continuous effort and awareness.
  • We can all learn to recognize and manage our own biases and work towards creating more inclusive workplaces.