Shaping Language in Cybersecurity For People • Ceri Jones • GOTO 2023

Shaping Language in Cybersecurity: Learn how to communicate effectively with non-experts, adapt language for different audiences, and create a culture of security and trust.

Key takeaways

Language in cybersecurity can be detached from everyday life, causing confusion for non-experts.
Cybersecurity professionals should communicate in a people-centric approach.
Collaboration and mutual understanding are essential for effective cybersecurity.
It’s crucial to frame security information positively, rather than scaring people.
Using simplistic language (e.g., “easy cyber”) can be misleading.
Many people have limited understanding of cybersecurity concepts, and it’s essential to adapt language for different audiences.
Passwords are not the only security issue, but a significant contributor to many problems.
It’s essential to have feedback mechanisms to uncover potential mistakes and biases.
Cybersecurity is not just about performing specific tasks, but also about supporting the organization and people within it.
It’s necessary to address potential biases in language and messaging.
Technology and humans are intertwined; understanding human behavior is crucial for cybersecurity.
Cybersecurity should be viewed as an experience, not just a series of rules and checklists.
It’s essential to involve different stakeholders in the decision-making process.
Cybersecurity is not just about preventing threats, but also about creating a culture of security and trust.
It’s important to teach people about security in a way that fosters collaboration and engagement.
Cybersecurity should be seen as a shared responsibility among stakeholders.
It’s essential to understand the impact of language and messaging on the audience.
Cybersecurity education should focus on creating a culture of security and trust, rather than just imparting knowledge.

Shaping Language in Cybersecurity For People • Ceri Jones • GOTO 2023

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