Bootstrapping An Open-Source Program Office At Blue Cross NC - Paul McLaughlin

Establishing an Open-Source Program Office at Blue Cross NC through bootstrapping, collaboration, and careful assessment of risk and stability, delivering successful open-source solutions and a culture of shared ownership.

Key takeaways
  • A bootstrapping approach was taken to establish an Open-Source Program Office at Blue Cross NC, focusing on reducing friction and increasing collaboration.
  • Key initial steps included finding champions, doing two-way listening with various stakeholders, and making small incremental adjustments.
  • The program office’s role is to lay the groundwork for successfully implementing open-source solutions and avoiding common pitfalls.
  • Critical factors for success include awareness, education, and over-communication.
  • Open-source solutions need to be carefully assessed for risk and stability before implementation.
  • Local admin rights can lead to security risks, highlighting the need for responsible adoption.
  • A culture of collaboration and shared ownership is important for successful open-source adoption.
  • Reducing bureaucracy and embracing agile methodologies can facilitate open-source adoption.
  • No single person has the expertise to cover all aspects of open-source adoption, so collaboration and recognition of areas where expertise is needed is crucial.
  • Open-source solutions should be assessed for their strength, longevity, and community support.
  • Copyleft licenses can be challenging to work with, and stiff competition in the market can drive innovation.
  • Early education and awareness are critical for successful open-source adoption.
  • Over-communication is essential to ensure all stakeholders are aligned and aware of progress.
  • Education and training are necessary to help stakeholders understand open-source concepts and best practices.
  • A clear understanding of the goals and prioritization of open-source adoption is essential for success.
  • Risk aversion is natural, but can be mitigated by careful assessment and planning for open-source adoption.
  • Successful open-source adoption requires a forward-thinking approach, embracing change, and being willing to learn from failures.