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SysAdmin to SRE: creating Capacity to make tomorrow better than today | Damon Edwards
Create capacity for tomorrow by evolving from SysAdmin to SRE, eliminating toil and leveraging automation, self-service, and empowered teams to prioritize the business needs.
- SysAdmins to SREs: creating Capacity to make tomorrow better than today
- Traditional operations thinking is not effective
- Focus on toil, a naturally occurring force in operations work
- Toil is repetitive work, and it’s important to eliminate it
- Introduce SRE teams that have the ability to regulate their workload
- Self-service is a way to empower teams to work without relying on others
- Automation and procedures can be used to replace manual work
- Focus on the principles of SRE: pull-based, localized, and governed
- Use service-level objectives (SLOs) with consequences to prioritize work
- Empower teams to make their own decisions, without needing to escalate to others
- Prioritize the needs of the business, and eliminate toil to make way for new work
- Monitor and measure work to improve process and reduce toil