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Code Commerce@Home - Stephenie Landry
Amazon Fresh innovates grocery shopping with seamless experiences, increased capacity, and convenience, adapting to the pandemic's permanent shift in consumer behavior.
- The hardest thing in business is making sure everyone has a great experience, and that’s what we’re obsessively focused on at Amazon.
- Quality is extremely important in grocery delivery, and we’re constantly working to improve it.
- The pandemic has forced trial and usage of online grocery shopping, with over 100% year-over-year growth in Q2.
- Labor was a huge challenge during the pandemic, and we’re working hard to support our employees and keep them safe.
- Social distancing put a constraint on our operations, but we were prepared and adapted quickly.
- We’re focusing on building more capacity and increasing our ability to deliver groceries to customers.
- Online grocery shopping has become the new normal, and consumers are expecting a seamless experience.
- We’re innovating to make grocery shopping more convenient and enjoyable, such as with the Dashcart and our new pickup service.
- Amazon Fresh is a unique business that requires a lot of innovation and technical expertise.
- We’re not just a grocery delivery service, we’re building a platform that integrates physical stores with online shopping.
- The pandemic has accelerated the growth of online grocery shopping, and we’re seeing a permanent shift in consumer behavior.
- Consumers are willing to pay a premium for convenience and high-quality grocery shopping experiences.
- We’re focusing on financial sustainability and profitability, while also prioritizing customer satisfaction and experience.
- The pandemic has highlighted the importance of racial justice and equality, and we’re committed to addressing these issues within our organization.
- We’re constantly researching and innovating to improve the grocery shopping experience, including using technology like computer vision to make it easier and more efficient.
- We’re committed to reducing food waste and making grocery shopping more sustainable.
- Amazon’s competitive advantage in grocery shopping is our ability to integrate online and offline shopping experiences seamlessly.
- We’re seeing significant growth in online grocery shopping, particularly in cities and dense urban areas.