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Consistency Catalyst: The story of Paddle's in house microservice toolkit- George Wilson, Paddle
Learn how Paddle built an in-house microservices toolkit to standardize development, boost productivity, and maintain team autonomy - with pragmatic adoption lessons.
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Building an in-house microservices toolkit helped standardize service development and improved productivity at Paddle, while maintaining team independence
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Key components of their toolkit included:
- Service templates and boilerplate code
 - Standardized API specs and JSON schemas
 - Authentication/authorization libraries
 - Consistent testing approaches
 - Unified observability and monitoring
 
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Success factors for toolkit adoption:
- Bottom-up approach vs top-down mandates
 - Making adoption easy with good documentation
 - Proving value through early adopter teams
 - Getting engineer buy-in and feedback
 - Having executive champion support
 
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Measuring success through:
- Developer productivity metrics
 - Service deployment frequency
 - Code quality and consistency scores
 - Engineer feedback and satisfaction
 - Reduced time to production for new services
 
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Challenges and lessons learned:
- Balance between standardization and team autonomy
 - Cost of maintaining custom toolkit
 - Need for ongoing investment and updates
 - Importance of culture change
 - Not forcing adoption but making it attractive
 
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Benefits realized:
- Improved developer onboarding
 - Easier cross-team collaboration
 - More consistent APIs and interfaces
 - Reduced technical debt
 - Faster service development lifecycle
 
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Key recommendations:
- Start with common problems across teams
 - Focus on developer experience
 - Build incrementally based on feedback
 - Leverage existing open source where possible
 - Document and share wins to drive adoption