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Dynamic Teams: Reteaming Patterns & Practices • Heidi Helfand & Charles Humble
Learn effective patterns and practices for managing team reorganizations, from gradual one-by-one changes to major restructuring, while maintaining culture and productivity.
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Dynamic reteaming is natural and inevitable in growing organizations - stable teams are often impractical and change should be embraced rather than resisted
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Five key patterns for reteaming:
- One by one: Individual joining/leaving
- Grow and split: Team grows too large and divides
- Merging: Teams combine
- Isolation: Teams work separately
- Switching: People move between teams
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Signs a team needs to split:
- Meetings getting too long
- People not paying attention
- Work diverging
- Decision-making becoming difficult
- Stand-ups extending beyond 10-15 minutes
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Isolated/“skunkworks” teams can be valuable when:
- Developing new products
- Handling emergencies
- Needing faster iteration cycles
- Requiring process freedom
- Direct executive reporting needed
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Keys for successful reorganizations:
- Involve people in designing the change
- Be transparent about plans
- Consider individual career goals/aspirations
- Have clear timelines and milestones
- Bring in project managers to help
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Effective onboarding requires:
- Focus on helping new hires feel belonging
- Pairing/buddy system for guidance
- Considering impact on existing team members
- Allowing people to share about themselves
- Clear communication channels
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Company values are most useful when:
- Actually used to guide decisions
- Defended when challenged
- Embraced organically by employees
- Helping navigate growth/change
- Maintaining culture through transitions
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Toxic team dynamics require:
- Understanding root causes
- Giving benefit of doubt initially
- Having difficult conversations
- Coaching/mentoring when possible
- Making tough decisions if needed
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Visualization tools help with:
- Timeline activities for team history
- Whiteboard reteaming exercises
- Mapping future organization designs
- Showing open roles/opportunities
- Getting team input on changes
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Growth requires evolving:
- Communication architecture
- Decision making processes
- Team structures
- Ways of working
- Cultural elements to preserve