Dynamic Teams: Reteaming Patterns & Practices • Heidi Helfand & Charles Humble

Learn effective patterns and practices for managing team reorganizations, from gradual one-by-one changes to major restructuring, while maintaining culture and productivity.

Key takeaways
  • Dynamic reteaming is natural and inevitable in growing organizations - stable teams are often impractical and change should be embraced rather than resisted

  • Five key patterns for reteaming:

    • One by one: Individual joining/leaving
    • Grow and split: Team grows too large and divides
    • Merging: Teams combine
    • Isolation: Teams work separately
    • Switching: People move between teams
  • Signs a team needs to split:

    • Meetings getting too long
    • People not paying attention
    • Work diverging
    • Decision-making becoming difficult
    • Stand-ups extending beyond 10-15 minutes
  • Isolated/“skunkworks” teams can be valuable when:

    • Developing new products
    • Handling emergencies
    • Needing faster iteration cycles
    • Requiring process freedom
    • Direct executive reporting needed
  • Keys for successful reorganizations:

    • Involve people in designing the change
    • Be transparent about plans
    • Consider individual career goals/aspirations
    • Have clear timelines and milestones
    • Bring in project managers to help
  • Effective onboarding requires:

    • Focus on helping new hires feel belonging
    • Pairing/buddy system for guidance
    • Considering impact on existing team members
    • Allowing people to share about themselves
    • Clear communication channels
  • Company values are most useful when:

    • Actually used to guide decisions
    • Defended when challenged
    • Embraced organically by employees
    • Helping navigate growth/change
    • Maintaining culture through transitions
  • Toxic team dynamics require:

    • Understanding root causes
    • Giving benefit of doubt initially
    • Having difficult conversations
    • Coaching/mentoring when possible
    • Making tough decisions if needed
  • Visualization tools help with:

    • Timeline activities for team history
    • Whiteboard reteaming exercises
    • Mapping future organization designs
    • Showing open roles/opportunities
    • Getting team input on changes
  • Growth requires evolving:

    • Communication architecture
    • Decision making processes
    • Team structures
    • Ways of working
    • Cultural elements to preserve